Return & Refund Policy

At LumiLift, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to help.

Returns & Refunds

If you would like to return your item, please contact us at WilliamJD.business@gmail.com with your order number. Once your return is approved, you must send the product back to us. Upon receipt of the returned item, we will issue a full refund to your original payment method within 5–7 business days.

Damaged or Defective Items

If your item arrives damaged or develops a defect, you will be eligible for a full refund. Simply contact us at WilliamJD.business@gmail.com with your order number and photos of the issue, and we will arrange the return and process your refund promptly.

Return Requirements

• Item must be returned before a refund is issued
• Please include your order number with your return
• Contact us before sending anything back so we can provide return instructions

Contact Us

Email: WilliamJD.business@gmail.com
Response time: Within 24 hours, Monday–Friday